Cancellation and Refund Policy


  •  1. civilguru.in shall not be bound by any request from the Buyer to stop, cancel or suspend an Advertisement unless such request is in writing and confirmed in writing by civilguru.in.
  •  2. Without prejudice to Condition 1, the following costs remain due on cancellation, and the Buyer acknowledges that these charges represent a genuine pre-estimate of civilguru.in's losses: Digital advertising
  • a) notice of cancellation received 28 days or more before first display, 25% of total booking fee due
  • a) notice of cancellation received 28 days or more before first display, 25% of total booking fee due
  • b) notice of cancellation received 8-27 days before first display, 50% of total booking fee due
  • c) notice of cancellation received 0-7 days before first display, 100% of total booking fee due
  •  3. Recruitment and classified advertising
  • a) notice of cancellation received 28 days or more before first publication, 25% of total booking fee due
  • b) notice of cancellation received 8-27 days before first publication, 50% of total booking fee due
  • c) notice of cancellation received 0-7 days before first publication, 100% of total booking fee due If the Buyer has paid sums for Advertisements in advance and is entitled to a refund, civilguru.in shall use its reasonable endeavours to pay such refund the Buyer within 30 Working Days of receipt of the written notice of cancellation.